Privacy Policy

This Privacy Policy outlines the practices of Betalice regarding the collection, use, and disclosure of personal information when you use our online casino services. Betalice operates under the regulations of the Anjouan Gaming Authority and is committed to protecting your privacy and ensuring the security of your personal data.

Data Collection

Betalice collects various types of personal data to provide its services effectively. This includes:

• Registration Data: When you create an account, we collect information such as your name, date of birth, address, and contact details.
• Payment Details: To facilitate transactions, we gather information related to your payment methods, including credit card numbers, bank account details, and transaction history.
• Technical Logs: We automatically collect certain data when you access our platform, including your IP address, browser type, operating system, and pages viewed. This information is essential for maintaining the security and performance of our services.
• Cookies: We use cookies and similar tracking technologies to enhance your experience on our platform. These cookies allow us to understand user behavior and improve our services.

Purpose of Data Usage

The data we collect serves multiple purposes, including:

• Account Management: Your personal information is used to create and manage your account, ensuring that you have access to our services.
• Marketing Communication: With your consent, we may send you promotional content and updates related to our online pokies and other services. You have the option to opt-out of these communications at any time.
• Anti-Fraud Checks: We utilize your data to detect and prevent fraudulent activities, safeguarding both your account and our platform.
• AML Compliance: To comply with anti-money laundering regulations, we may process your data for verification and reporting purposes.
• KYC Procedures: We are committed to adhering to Know Your Customer (KYC) regulations, which require us to verify your identity and assess any potential risks associated with your account.

Data Sharing

Betalice may share your personal data with third parties under certain circumstances, including:

• Payment Providers: We disclose your information to trusted payment processors to facilitate transactions securely.
• Verification Partners: Your data may be shared with third-party verification services to assist in identity checks and fraud prevention.
• Regulatory Authorities: We may disclose your information to comply with legal obligations or to respond to lawful requests from regulatory bodies.

User Rights

As a user, you have specific rights regarding your personal data, including:

• Right to Access: You have the right to request access to the personal data we hold about you.
• Right to Request Deletion: You may request the deletion of your personal data, subject to certain legal obligations that may require us to retain specific information.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.

To exercise any of these rights, please contact our email support.

Cookie Policy

Betalice employs cookies to enhance your experience on our platform. Cookies are small files stored on your device that allow us to recognize your browser and capture certain information. We use the following types of cookies:

• Essential Cookies: These cookies are necessary for the operation of our platform and enable you to navigate and use its features.
• Analytical Cookies: We use these cookies to collect information about how you use our site, helping us improve its functionality and performance.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your experience on our platform.

Data Security

Betalice implements appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. We regularly review our security practices to ensure the ongoing confidentiality and integrity of your information.

Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal obligations. Once your information is no longer needed, we will securely delete or anonymize it.

Changes to the Privacy Policy

Betalice reserves the right to update this Privacy Policy at any time. We will notify you of any significant changes by posting a notice on our platform. Your continued use of our services following any changes constitutes your acceptance of the updated policy.

Contact Information

For any questions or concerns regarding this Privacy Policy or our data practices, please reach out to our email support. We are committed to addressing your inquiries promptly and transparently.

This Privacy Policy is governed by the laws of Australia. By using our services, you consent to the data practices outlined in this policy. Thank you for choosing Betalice as your online gaming destination.